1. Acceptance of Terms
By accessing www.risemonk.ai, booking a demo, or engaging RiseMonk for services, you agree to these Terms of Service and Conditions. If you engage RiseMonk on behalf of a company or practice, you represent that you have authority to bind that entity. Each client engagement is additionally governed by a signed Client Services Agreement ("Agreement"); where these Terms and a signed Agreement conflict, the Agreement controls.
2. Services
RiseMonk provides advertising management, AI-powered marketing systems, content production, intake and scheduling automation, and brand-development services for established businesses, including plastic surgery practices, personal injury law firms, cosmetic and oral dental practices, and medical spas. Our standard engagement includes building advertising and automation systems inside the client's own accounts and transferring full operation to the client, as described in the Agreement.
RiseMonk is a marketing services company. We are not a law firm, medical provider, accountant, or financial advisor, and nothing we provide constitutes legal, medical, or financial advice. Clients remain solely responsible for compliance with the advertising rules of their own profession (including medical board and bar association advertising regulations).
3. Fees and Payment
- Standard engagement: monthly management fee (currently $33,000/month) plus client-funded advertising spend paid directly by the client to the advertising platforms. RiseMonk never holds or controls ad-spend funds.
- Brand-development ("Brand + Ads") engagements: fixed fee (currently $500,000) payable in advance, in exchange for category and market exclusivity while the engagement is active.
- All fees are due as invoiced. Late or missed payments suspend service and void the Performance Guarantee described in Section 4.
4. Performance Guarantee — Conditions
The Guarantee. Where stated in a signed Agreement, RiseMonk guarantees a defined results target (for example, $1,000,000+ in attributable results within the period defined in the Agreement). "Results" are defined in writing in the Agreement before signature (e.g., booked case value, signed cases, scheduled consult value, or collected revenue attributable to RiseMonk campaigns). If the target is not met, the client's remedy is a refund of management fees as specified in the Agreement.
The Guarantee applies only if the client does their part. The Guarantee is valid only where the client, throughout the engagement period:
- pays all management fees and funds the agreed minimum advertising spend on time and in full;
- provides requested information, materials, approvals, and account access within five (5) business days of each request;
- makes reasonable efforts to implement RiseMonk's recommendations, including maintaining adequate intake capacity to handle the leads, consultations, or cases generated;
- maintains uninterrupted tracking and attribution access so results can be measured; and
- does not pause, restrict, or interfere with campaigns or systems built by RiseMonk without written approval.
No refunds outside the Guarantee. Except as expressly provided by the Guarantee in a signed Agreement, all fees are non-refundable. No refund will be granted where the client has failed to meet the conditions above, where the client terminates early, or where services have been performed. Advance payments for Brand + Ads engagements are non-refundable once work has commenced, as exclusivity and capacity are reserved on payment.
5. Client Responsibilities
Clients are responsible for the accuracy and legality of information they provide, for honoring the offers advertised on their behalf, for the quality of services they deliver to their own customers and patients, and for compliance with all laws applicable to their business, including healthcare privacy and professional advertising rules.
6. Results Disclaimer
Marketing outcomes depend on factors outside any agency's control, including market conditions, the client's offer, pricing, reputation, and operational capacity. Case studies and figures shown on this site reflect specific client engagements and are not a promise that any other client will achieve the same or similar results. Except for the express Guarantee in a signed Agreement, RiseMonk makes no warranties regarding results.
7. Intellectual Property and Handover
Upon full payment, deliverables created for the client — campaigns, creative assets, automations, and documentation built inside the client's accounts — become the client's property at handover as described in the Agreement. RiseMonk retains ownership of its pre-existing methods, templates, processes, and know-how, and may reuse general knowledge and anonymized learnings.
8. Confidentiality and Testimonials
Both parties will keep the other's non-public business information confidential. With the client's written permission, RiseMonk may reference the client's name, logo, and results for marketing purposes.
9. Limitation of Liability
To the maximum extent permitted by law, RiseMonk's total liability arising out of or related to the services shall not exceed the management fees actually paid by the client in the three (3) months preceding the claim. RiseMonk is not liable for indirect, incidental, special, or consequential damages, or for the acts of third-party platforms (including ad account suspensions or policy changes by Meta, Google, TikTok, or others).
10. Indemnification
The client will indemnify and hold RiseMonk harmless from claims arising out of the client's services, offers, professional conduct, or violation of law or these Terms.
11. Term and Termination
Engagement length, termination rights, and post-termination obligations are set out in the Agreement. RiseMonk may suspend or terminate services for non-payment or material breach. Sections 4, 6, 7, 9, 10, and 12 survive termination.
12. Governing Law and Disputes
These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any dispute not resolved informally shall be resolved by binding arbitration in San Mateo County, California, on an individual basis; the parties waive class actions and jury trials to the extent permitted by law.
13. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date above reflects the current version. Continued use of the site or services after changes constitutes acceptance.
14. Contact
RiseMonk Agency · 1766 El Camino Real, Burlingame, CA 94010 · teams@risemonk.ai